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Google is an organization that spotlights on giving productive waste administration and financier arrangements utilizing state of the art IoT (Web of Things) innovations. Our foundation assists organizations with diminishing working expenses by improving assortment courses and times, accordingly decreasing gridlock, fuel outflows, and clamor contamination from assortment trucks. Our answers likewise improve tidiness and general wellbeing by limiting waste flood and vermin.
We are a Los Angeles-based startup with tasks in 7 significant states across the US and have been in activity for a considerable length of time. Our new development has been remarkable, with a 110x expansion in clients and a 7x expansion in colleagues in the beyond a year. As we keep on extending our foundation and gain more clients, we are looking for a Client support Delegate to assist with dealing with the functional piece of our business.
The job of the Client assistance Agent includes taking care of the different inquiries of our client portfolio, which principally comes through calls and messages. Our agents get around 30 questions from various organizations day to day, some in English and others in Spanish, given the enormous Latino people group in the USA. There is a great deal of steady checking through messages, mail, and calls. They likewise produce covers every client care question in Google devices (Sheets, Gmail, Drive) and Hubspot CRM.
Required Applicant Profile
Local familiarity with composed and communicated in English with Spanish profoundly favored language (ought to have the option to hold expanded complex discussions without an express content)
Authoritative abilities including yet not restricted to tender loving care, using time productively, and task assignment
Delicate abilities including yet not restricted to discussion and influence. Constancy is likewise a key as most of calls require rehashed endeavors to snag the perfect individual.
Who can work in CST timezone.
Experience with instruments, for example, “Google Sheets,” “Gmail,” “Google Drive,” and “CRM” is useful, it isn’t fundamental.
A PC fit for running numerous program tabs and a stable highspeed web association is expected for calls.
Step by step instructions to apply:
- Present your resume
Our clients are for the most part in the PST timezone, so we are searching for somebody who can work in US business hours (07:00-15:00) in PST. We have colleagues in different areas around the world, including the USA, the Philippines, India, Mexico, and South Korea (where the settle is found). Our group is associated through the Dissension stage (like Leeway), where it are held to prepare and gatherings.
At Google , we are devoted to giving productive waste administration arrangements and put stock in encouraging a steady and cooperative workplace. In the event that you are keen on this open door and meet the capabilities, we urge you to present your resume in English for thought.
Organization/Boss Name
Google (Google )
About Organization
Google is a main organization in the shrewd waste administration industry. We are exceptionally eager to present another waste financier business (Google ) in North America and are as of now searching for capable individuals to join our group.
If you have any desire to track down more about our organization, visit our site.
Work Type: All day
Supplemental Compensation:
Execution reward
Application Question(s):
How might you rate your English capability?
**C1 level is a base prerequisite
Experience:
Client assistance Agent: 1 year (Required)
Language:
Local Familiarity with English (Required)
Responsibilities
General Job Responsibilities:
- Task Execution: Completing daily tasks and projects as assigned.
- Collaboration: Working with team members and other departments to achieve goals.
- Reporting: Documenting progress and reporting to supervisors or managers.
- Problem-Solving: Addressing issues that arise and proposing solutions.
Sector-Specific Responsibilities:
- IT: Developing software, managing networks, or providing technical support.
- Finance: Analyzing financial data, preparing reports, and ensuring compliance.
- Sales/Marketing: Engaging with customers, promoting products, and analyzing market trends.
- Healthcare: Providing patient care, conducting research, or managing health services.
Benefits
- Salary Packages: Competitive salaries vary by industry, role, and experience.
- Health Insurance: Many employers offer medical coverage for employees and their dependents.
- Annual Leave: Employees typically receive 10-15 days of annual leave, depending on company policy and tenure.
- Retirement Benefits: Employees contribute to the Social Security System (SSS), providing savings for retirement.
- Training and Development: Opportunities for professional development and skill enhancement.
- Flexible Working Arrangements: Some companies offer remote work options or flexible hours.
Increment Process
- Performance Reviews: Employees typically undergo annual performance evaluations to assess their contributions and achievements.
- Salary Increments: Increments are often tied to performance reviews, market trends, and company profitability. Generally, increments can range from 5% to 15% based on performance.
- Promotion Pathways: Employees demonstrating consistent performance may be considered for promotions, leading to higher salary increments and new responsibilities.
- Market Adjustments: Companies may also conduct market salary surveys to adjust salaries in line with industry standards.
