(Remote) – Entry-Level Account Manager (20 – 27 per hour) ID-3120

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NoGigiddy is seeking a proactive and

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customer-focused Entry-Level Account Manager to join our remote team. In this role, you will build and maintain relationships with our clients, ensuring their needs are met and providing exceptional service. This position is perfect for someone eager to start their career in account management and customer service. No college degree is required, but strong communication skills and a passion for helping clients are essential.

Key Responsibilities:

  • Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
  • Communication: Act as the main point of contact for clients, addressing their inquiries, concerns, and requests promptly and effectively.

 

  • Account Coordination: Assist in coordinating client accounts, including setting up new accounts, managing renewals, and ensuring all client information is up to date.
  • Problem Solving: Identify and resolve client issues proactively, ensuring a positive client experience.
  • Reporting: Prepare and deliver regular reports on account performance, client feedback, and service improvements.

 

  • Collaboration: Work closely with internal teams, including sales, marketing, and customer support, to ensure client needs are met.
  • Client Onboarding: Assist in onboarding new clients, providing them with the necessary resources and information to get started.
  • Feedback Collection: Gather and relay client feedback to improve our services and client experience.

Skills and Qualifications:

  • Communication Skills: Exceptional verbal and written communication skills.
  • Customer Service Skills: Strong ability to understand and meet client needs.
  • Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
  • Interpersonal Skills: Strong ability to build and maintain relationships with clients and team members.

 

  • Problem-Solving: Ability to address and resolve client issues effectively.
  • Time Management: Strong ability to manage time and meet deadlines.
  • Technical Skills: Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) and CRM software.

Preferred Experience:

  • Experience in customer service, sales, or a related field is a plus but not required.
  • Familiarity with CRM software and account management tools is a plus.
  • Previous experience with gig economy platforms or staffing apps is a plus.

Education:

  • High school diploma or equivalent.
  • Relevant certifications or coursework in customer service, sales, or account management are beneficial but not required.

Working Conditions:

  • Remote Work: The role is remote, allowing for flexibility in work location.
  • Collaboration: Regular virtual meetings and communications with the sales and support teams.
  • Tools: Use of various communication and collaboration tools, such as email, video conferencing, and CRM software.

Salary Range:

  • $20 to $27 per hour, depending on experience and qualifications.

If you are organized, detail-oriented, and passionate about providing excellent service to clients, we’d love to hear from you! Apply now to join NoGigiddy and make a difference in the gig economy.

 

Responsibilities

General Job Responsibilities:

  • Task Execution: Completing daily tasks and projects as assigned.
  • Collaboration: Working with team members and other departments to achieve goals.
  • Reporting: Documenting progress and reporting to supervisors or managers.
  • Problem-Solving: Addressing issues that arise and proposing solutions.

Sector-Specific Responsibilities:

  • IT: Developing software, managing networks, or providing technical support.
  • Finance: Analyzing financial data, preparing reports, and ensuring compliance.
  • Sales/Marketing: Engaging with customers, promoting products, and analyzing market trends.
  • Healthcare: Providing patient care, conducting research, or managing health services.

Benefits

  • Salary Packages: Competitive salaries vary by industry, role, and experience.
  • Health Insurance: Many employers offer medical coverage for employees and their dependents.
  • Annual Leave: Employees typically receive 10-15 days of annual leave, depending on company policy and tenure.
  • Retirement Benefits: Employees contribute to the Social Security System (SSS), providing savings for retirement.
  • Training and Development: Opportunities for professional development and skill enhancement.
  • Flexible Working Arrangements: Some companies offer remote work options or flexible hours.

Increment Process

  • Performance Reviews: Employees typically undergo annual performance evaluations to assess their contributions and achievements.
  • Salary Increments: Increments are often tied to performance reviews, market trends, and company profitability. Generally, increments can range from 5% to 15% based on performance.
  • Promotion Pathways: Employees demonstrating consistent performance may be considered for promotions, leading to higher salary increments and new responsibilities.
  • Market Adjustments: Companies may also conduct market salary surveys to adjust salaries in line with industry standards.
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https://puranigadi.com/remotejobs

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