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cS4Vcb-pGL6qe-IRrXtf">Job description
This job application is for online sales support agents that provide live chat support, and it is open to applicants from all over the world. This implies that you will manage a company’s live chat messages on its website and social media pages. As long as you put in at least 10 hours per week of work, you can choose your own schedule.
This is an entry-level live chat job, so full training is provided, and you do not need to have done any paid live chat job before.
What you’ll be doing: Live chat sales support agents answer incoming inquiries from customers via live chat on websites and social media. These could be inquiries about support from existing customers or inquiries about sales from potential buyers.
Contract length: No fixed term
Rate: $35 per hour
Requirements:
• Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop).
• Be able to work independently.
• Ability to closely follow provided steps and instructions.
• Have 10+ hours availability per week.
• Reliable internet connection.
Hours per week: 10 – 20 hours a week
Location: Remote work online worldwide (United States preferred).
Sales support chat agents are in huge demand worldwide right now. So if you can start right away, please apply today!
Responsibilities
General Job Responsibilities:
- Task Execution: Completing daily tasks and projects as assigned.
- Collaboration: Working with team members and other departments to achieve goals.
- Reporting: Documenting progress and reporting to supervisors or managers.
- Problem-Solving: Addressing issues that arise and proposing solutions.
Sector-Specific Responsibilities:
- IT: Developing software, managing networks, or providing technical support.
- Finance: Analyzing financial data, preparing reports, and ensuring compliance.
- Sales/Marketing: Engaging with customers, promoting products, and analyzing market trends.
- Healthcare: Providing patient care, conducting research, or managing health services.
Benefits
- Salary Packages: Competitive salaries vary by industry, role, and experience.
- Health Insurance: Many employers offer medical coverage for employees and their dependents.
- Annual Leave: Employees typically receive 10-15 days of annual leave, depending on company policy and tenure.
- Retirement Benefits: Employees contribute to the Social Security System (SSS), providing savings for retirement.
- Training and Development: Opportunities for professional development and skill enhancement.
- Flexible Working Arrangements: Some companies offer remote work options or flexible hours.
Increment Process
- Performance Reviews: Employees typically undergo annual performance evaluations to assess their contributions and achievements.
- Salary Increments: Increments are often tied to performance reviews, market trends, and company profitability. Generally, increments can range from 5% to 15% based on performance.
- Promotion Pathways: Employees demonstrating consistent performance may be considered for promotions, leading to higher salary increments and new responsibilities.
- Market Adjustments: Companies may also conduct market salary surveys to adjust salaries in line with industry standards.
