Customer Service Jobs In Philippines For Foreigners

Netflix
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Netflix is one of the world’s driving diversion administrations with 278 million paid enrollments in more than 190 nations getting a charge out of television series, movies and games across a wide assortment of kinds and dialects. Individuals can play, interruption and resume looking however much they need, whenever, anyplace, and can change their arrangements whenever.

The Job

We are looking for a determined and conscientious Innovation Experience Trained professional – Personality and Access The board to join our dynamic group in Manila, working in a mixture office climate in Makati City. As a component of a Worldwide Group, you will address record and access needs across all districts. You will be liable for overseeing client records and access consents inside our association, guaranteeing the security and uprightness of our frameworks and information. You will work intimately with different divisions to carry out and authorize access strategies and offer help for access-related issues.

Collectively, we champion the end client and help in their prosperity with innovation by consistently pursuing item and work process enhancements. In doing so we work on the intricacy and client grinding. The Netflix Innovation group (N-Tech) adopts a proactive strategy to help issue the board by searching out and grasping client grating with innovation. We then convert this grating into significant information, which is utilized to make easy innovation encounters.

| KEY Liabilities:

Account The board

Make, change, and deactivate client accounts across various frameworks and stages.

Keep up with precise and forward-thinking records of client records and access authorizations.

Guarantee convenient provisioning and de-provisioning of records in arrangement with onboarding and offboarding processes.

Access Control

Carry out and uphold access control strategies and methodology.

Lead customary access surveys and reviews to guarantee consistence with security approaches.

Team up with IT and security groups to distinguish and relieve access-related dangers or course issues to the legitimate group where required.

Survey and prescribe upgrades to get to controls.

Capacity to work inside specific time periods as for administration level targets.

Support and Investigating

Offer help for access-related issues and occurrences.

Investigate access issues and direction with important groups to instantly determine issues.

Help clients with access solicitations and requests, guaranteeing an elevated degree of client care.

Capacity to work in a speedy climate and settle on definitive decisions to heighten issues to accomplice groups when required.

This job is day in and day out and is shift-based work. Jobs will incorporate working at different times across.

| Abilities AND EXPERIENCE:

Demonstrated work insight in Character Access The board (IAM), with a profound comprehension of IAM arrangements like Dynamic Catalog and IAM stages

Knowledge of studio innovation and experience supporting imaginative groups is liked

Phenomenal investigating and critical thinking abilities

Capacity to learn new innovations rapidly and with negligible direction

Certifiable smart prioritization of issues and undertakings

Blossoms with interest and specialized difficulties while investing wholeheartedly in settling issues or considering some fresh possibilities on suggested open doors

Astounding relational and relational abilities both composed and verbal

Demonstrated capacity to work freely with insignificant management; should be a self-persuaded self-starter who can start thoughts and drive them to the end in the midst of equivocalness

Adaptable in the midst of a steadily evolving, speedy, some of the time high-pressure climate

Equipped for creating clear cycle and system documentation on complex subjects

Demonstrated insight in cultivating solid cooperative associations with accomplice group

Appreciates taking issues and deciphering the expected effect on the lengthy labor force

Adaptability in working hours to address the issues of the business

We are an equivalent open door manager and celebrate variety, perceiving that variety of thought and foundation constructs more grounded groups. We approach variety and incorporation truly and insightfully. We don’t segregate based on race, nationality, religion, variety, spot of birth, sex, orientation character or articulation, sexual direction, age, conjugal status, military assistance status or incapacity status.

Responsibilities

General Job Responsibilities:

  • Task Execution: Completing daily tasks and projects as assigned.
  • Collaboration: Working with team members and other departments to achieve goals.
  • Reporting: Documenting progress and reporting to supervisors or managers.
  • Problem-Solving: Addressing issues that arise and proposing solutions.

Sector-Specific Responsibilities:

  • IT: Developing software, managing networks, or providing technical support.
  • Finance: Analyzing financial data, preparing reports, and ensuring compliance.
  • Sales/Marketing: Engaging with customers, promoting products, and analyzing market trends.
  • Healthcare: Providing patient care, conducting research, or managing health services.

Benefits

  • Salary Packages: Competitive salaries vary by industry, role, and experience.
  • Health Insurance: Many employers offer medical coverage for employees and their dependents.
  • Annual Leave: Employees typically receive 10-15 days of annual leave, depending on company policy and tenure.
  • Retirement Benefits: Employees contribute to the Social Security System (SSS), providing savings for retirement.
  • Training and Development: Opportunities for professional development and skill enhancement.
  • Flexible Working Arrangements: Some companies offer remote work options or flexible hours.

Increment Process

  • Performance Reviews: Employees typically undergo annual performance evaluations to assess their contributions and achievements.
  • Salary Increments: Increments are often tied to performance reviews, market trends, and company profitability. Generally, increments can range from 5% to 15% based on performance.
  • Promotion Pathways: Employees demonstrating consistent performance may be considered for promotions, leading to higher salary increments and new responsibilities.
  • Market Adjustments: Companies may also conduct market salary surveys to adjust salaries in line with industry standards.
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