We are searching for an energetic and experienced Customer Service Assistant who will assist our clients with their everyday tasks by helping them with any issues connected with the frameworks we offer them. The Client support Collaborator should have great composed and verbal relational abilities, be exceptionally coordinated, and be a cooperative person who can across various offices while taking care of issues.
The Advantages
Telecommute
Execution and Reference Rewards
Paid US Occasions and Time Offs
Medical coverage Card
The Job
Work intimately with the organizers and Head of Staff to drive our most significant plan: developing our client base through fantastic client care.
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Answer client/prospect inquiries on time by means of radio talk and email
Heighten client issues on a case by case basis
Log all item questions and criticism in the radio and offer with the item activities group to assist with impacting the item guide
The Prerequisites
Experience working in a high-paced climate like beginning up, increase, funding, or system counseling.
Acquainted with Google Work area, Succeed, and alternatively Radio, any CRM instrument
Energetic about makers and need to fabricate something significant, as the instruments we make will engage the up and coming age of business people.
Fantastic relational abilities both composed and verbal
Open to talking about your work with different partners.
Open to getting input and familiar with consistently giving yours, as well.
Development attitude and need to take care of business.
You will put resources into your own learning and profession advancement and are accessible full-time for somewhere around 1 year
You are familiar with English (both composed and verbal)
Capacity to work GMT +/ – 2 (Berlin)
Develop into
Business Improvement and Organizations – you’ll be supporting the COO and Head of Staff to become the Passionfroot Accomplice Organization to carry more sponsorships to our makers + likewise dealing with select item associations.
Work Type: All day
Benefits:
Telecommute
Plan:
8 hour shift
Monday to Friday
Night shift
Responsibilities
General Job Responsibilities:
- Task Execution: Completing daily tasks and projects as assigned.
- Collaboration: Working with team members and other departments to achieve goals.
- Reporting: Documenting progress and reporting to supervisors or managers.
- Problem-Solving: Addressing issues that arise and proposing solutions.
Sector-Specific Responsibilities:
- IT: Developing software, managing networks, or providing technical support.
- Finance: Analyzing financial data, preparing reports, and ensuring compliance.
- Sales/Marketing: Engaging with customers, promoting products, and analyzing market trends.
- Healthcare: Providing patient care, conducting research, or managing health services.
Benefits
- Salary Packages: Competitive salaries vary by industry, role, and experience.
- Health Insurance: Many employers offer medical coverage for employees and their dependents.
- Annual Leave: Employees typically receive 10-15 days of annual leave, depending on company policy and tenure.
- Retirement Benefits: Employees contribute to the Social Security System (SSS), providing savings for retirement.
- Training and Development: Opportunities for professional development and skill enhancement.
- Flexible Working Arrangements: Some companies offer remote work options or flexible hours.
Increment Process
- Performance Reviews: Employees typically undergo annual performance evaluations to assess their contributions and achievements.
- Salary Increments: Increments are often tied to performance reviews, market trends, and company profitability. Generally, increments can range from 5% to 15% based on performance.
- Promotion Pathways: Employees demonstrating consistent performance may be considered for promotions, leading to higher salary increments and new responsibilities.
- Market Adjustments: Companies may also conduct market salary surveys to adjust salaries in line with industry standards.