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Full job description
Are you ready to join a dynamic team as a virtual executive assistant – work from home?
Virtual Assist USA is on the lookout for a skilled Virtual Executive Assistant/Project Manager to join our award-winning team. Known as one of the top-rated and most successful virtual assistant companies in the industry, we’ve earned a reputation for excellence. We’re hiring for a part-time to full-time employee role, offering flexible schedules ranging from 20-40 hours per week based on your preference. Please note: This is an hourly employee position, not a contractor role, with a starting pay of $17 per hour.
As a virtual executive assistant, you’ll be the professional face of our company, engaging directly with clients and delivering exceptional customer service.
Join a progressive, inclusive, and collaborative work environment while enjoying the flexibility of working remotely from anywhere with a stable internet connection.
We specialize in tackling diverse challenges across multiple industries and value independence, teamwork, and a proactive approach.
Key Responsibilities:
- Manage multiple clients in a high-pressure, fast-paced setting.
- Handle executive assistant tasks, including marketing system management, website updates, third-party platform use, content creation, and social media management.
- Ensure an outstanding client experience and seamless customer flow.
- Prepare and deliver daily and weekly reports for clients.
- Maintain precise time tracking and reporting.
- Participate in regular team meetings and client strategy discussions; lead client meetings as needed.
What You Bring:
- A proactive attitude and commitment to exceeding expectations.
- The ability to thrive both independently and in a remote team setting.
- Proven customer service experience.
- Hands-on familiarity with tools like Wix, Google Suite, Asana, WordPress, CRM platforms, and more.
- Excellent interpersonal and problem-solving skills, with experience designing systems and processes.
- Strong research abilities and impeccable attention to detail.
- Exceptional multitasking and organizational skills in fast-paced environments.
Qualifications:
- Bachelor’s degree preferred or some college education.
- A minimum of 4 years in administrative support roles.
- At least 5 years of experience as an executive assistant/project manager.
- Expertise with Microsoft Suite, CRM platforms, and project management tools.
- Excellent communication and grammar skills.
- A fully equipped home office with high-speed internet, video conferencing capabilities, and a professional setup.
Perks of the Role:
- Work remotely from anywhere.
- Flexible scheduling.
- Benefits for full-time employees after the probationary period, including PTO, 401(k), wellness programs, training opportunities, and reimbursement options.
- Note: Medical, dental, and vision benefits are NOT currently offered.
Take the next step in your career with a company that values your skills and offers the freedom to grow in a supportive environment.
Responsibilities
General Job Responsibilities:
- Task Execution: Completing daily tasks and projects as assigned.
- Collaboration: Working with team members and other departments to achieve goals.
- Reporting: Documenting progress and reporting to supervisors or managers.
- Problem-Solving: Addressing issues that arise and proposing solutions.
Sector-Specific Responsibilities:
- IT: Developing software, managing networks, or providing technical support.
- Finance: Analyzing financial data, preparing reports, and ensuring compliance.
- Sales/Marketing: Engaging with customers, promoting products, and analyzing market trends.
- Healthcare: Providing patient care, conducting research, or managing health services.
Benefits
- Salary Packages: Competitive salaries vary by industry, role, and experience.
- Health Insurance: Many employers offer medical coverage for employees and their dependents.
- Annual Leave: Employees typically receive 10-15 days of annual leave, depending on company policy and tenure.
- Retirement Benefits: Employees contribute to the Social Security System (SSS), providing savings for retirement.
- Training and Development: Opportunities for professional development and skill enhancement.
- Flexible Working Arrangements: Some companies offer remote work options or flexible hours.
Increment Process
- Performance Reviews: Employees typically undergo annual performance evaluations to assess their contributions and achievements.
- Salary Increments: Increments are often tied to performance reviews, market trends, and company profitability. Generally, increments can range from 5% to 15% based on performance.
- Promotion Pathways: Employees demonstrating consistent performance may be considered for promotions, leading to higher salary increments and new responsibilities.
- Market Adjustments: Companies may also conduct market salary surveys to adjust salaries in line with industry standards.