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Full job description
Key Qualifications for our Virtual Medical Assistant / Receptionist (Part-Time):
- This is a W2 Employee position.
- Remote work experience preferred.
- Available Monday-Friday during normal business hours until 5pm, and able to dedicate at least 10-15 hours/week.
- In-home office setup including Mac or PC Computer (and webcam) with a fast and reliable internet connection in a designated quiet space.
About the Position
This position is 100% remote.
You will perform a variety of duties that may include providing assistance with various front office tasks such as answering phones, insurance verification, and EMR/EHR management.
You will work in multiple software applications throughout the day supporting our clients. Everything is computer and phone-based. You will not be working in a clinic or medical office – our clients are made up of various medical offices nationwide.
Our company’s HQ is in Texas, but this position is a work-from-home position and applicants can be located anywhere in the US.
QUALIFICATIONS / SKILLS NEEDED
- Able to answer live calls for busy medical offices
- 1+ years of experience working for a healthcare practice or hospital
- Daytime regular business hour availability
- Computer savvy / understands technology (very important!)
- Fast-Paced
- High level of professionalism
- Strong customer service skills
- Excellent written and verbal communication skills
- Ability to work with limited supervision after assignment of tasks
- Keen attention to detail and accuracy
- Ability to multi-task
- Balance team and individual responsibilities
* Bilingual in Spanish is a plus!
* Medical Billing and Claims is another plus!
This Job Is Ideal for Someone Who Is:
- Dependable — more reliable than spontaneous
- Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
- Autonomous/Independent — enjoys working with little direction
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 5 – 20 per week
Schedule:
- Monday to Friday
Experience:
- Medical office: 1 year (Required)
Work Location: Remote
Responsibilities
General Job Responsibilities:
- Task Execution: Completing daily tasks and projects as assigned.
- Collaboration: Working with team members and other departments to achieve goals.
- Reporting: Documenting progress and reporting to supervisors or managers.
- Problem-Solving: Addressing issues that arise and proposing solutions.
Sector-Specific Responsibilities:
- IT: Developing software, managing networks, or providing technical support.
- Finance: Analyzing financial data, preparing reports, and ensuring compliance.
- Sales/Marketing: Engaging with customers, promoting products, and analyzing market trends.
- Healthcare: Providing patient care, conducting research, or managing health services.
Benefits
- Salary Packages: Competitive salaries vary by industry, role, and experience.
- Health Insurance: Many employers offer medical coverage for employees and their dependents.
- Annual Leave: Employees typically receive 10-15 days of annual leave, depending on company policy and tenure.
- Retirement Benefits: Employees contribute to the Social Security System (SSS), providing savings for retirement.
- Training and Development: Opportunities for professional development and skill enhancement.
- Flexible Working Arrangements: Some companies offer remote work options or flexible hours.
Increment Process
- Performance Reviews: Employees typically undergo annual performance evaluations to assess their contributions and achievements.
- Salary Increments: Increments are often tied to performance reviews, market trends, and company profitability. Generally, increments can range from 5% to 15% based on performance.
- Promotion Pathways: Employees demonstrating consistent performance may be considered for promotions, leading to higher salary increments and new responsibilities.
- Market Adjustments: Companies may also conduct market salary surveys to adjust salaries in line with industry standards.