Virtual Medical Assistant / Receptionist ID-3326

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Full job description

Key Qualifications for our Virtual Medical Assistant / Receptionist (Part-Time):

  • This is a W2 Employee position.
  • Remote work experience preferred.
  • Available Monday-Friday during normal business hours until 5pm, and able to dedicate at least 10-15 hours/week.
  • In-home office setup including Mac or PC Computer (and webcam) with a fast and reliable internet connection in a designated quiet space.​

About the Position

This position is 100% remote.

You will perform a variety of duties that may include providing assistance with various front office tasks such as answering phones, insurance verification, and EMR/EHR management.

You will work in multiple software applications throughout the day supporting our clients. Everything is computer and phone-based. You will not be working in a clinic or medical office – our clients are made up of various medical offices nationwide.

Our company’s HQ is in Texas, but this position is a work-from-home position and applicants can be located anywhere in the US.

QUALIFICATIONS / SKILLS NEEDED

  • Able to answer live calls for busy medical offices
  • 1+ years of experience working for a healthcare practice or hospital
  • Daytime regular business hour availability
  • Computer savvy / understands technology (very important!)
  • Fast-Paced
  • High level of professionalism
  • Strong customer service skills
  • Excellent written and verbal communication skills
  • Ability to work with limited supervision after assignment of tasks
  • Keen attention to detail and accuracy
  • Ability to multi-task
  • Balance team and individual responsibilities

* Bilingual in Spanish is a plus!

* Medical Billing and Claims is another plus!

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
  • Autonomous/Independent — enjoys working with little direction

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 5 – 20 per week

Schedule:

  • Monday to Friday

Experience:

  • Medical office: 1 year (Required)

Work Location: Remote

Responsibilities

General Job Responsibilities:

  • Task Execution: Completing daily tasks and projects as assigned.
  • Collaboration: Working with team members and other departments to achieve goals.
  • Reporting: Documenting progress and reporting to supervisors or managers.
  • Problem-Solving: Addressing issues that arise and proposing solutions.

Sector-Specific Responsibilities:

  • IT: Developing software, managing networks, or providing technical support.
  • Finance: Analyzing financial data, preparing reports, and ensuring compliance.
  • Sales/Marketing: Engaging with customers, promoting products, and analyzing market trends.
  • Healthcare: Providing patient care, conducting research, or managing health services.

Benefits

  • Salary Packages: Competitive salaries vary by industry, role, and experience.
  • Health Insurance: Many employers offer medical coverage for employees and their dependents.
  • Annual Leave: Employees typically receive 10-15 days of annual leave, depending on company policy and tenure.
  • Retirement Benefits: Employees contribute to the Social Security System (SSS), providing savings for retirement.
  • Training and Development: Opportunities for professional development and skill enhancement.
  • Flexible Working Arrangements: Some companies offer remote work options or flexible hours.

Increment Process

  • Performance Reviews: Employees typically undergo annual performance evaluations to assess their contributions and achievements.
  • Salary Increments: Increments are often tied to performance reviews, market trends, and company profitability. Generally, increments can range from 5% to 15% based on performance.
  • Promotion Pathways: Employees demonstrating consistent performance may be considered for promotions, leading to higher salary increments and new responsibilities.
  • Market Adjustments: Companies may also conduct market salary surveys to adjust salaries in line with industry standards.