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GAR (Worldwide Records Receivable) is searching for a proactive, client and thorough Unapplied Money Calling investigator to help the Italy district. The effective competitor will be lined up with our Money Tasks – Worldwide Records Receivable group and will be answerable for debt claims, client questions and debate goal. You will be answerable for Money Applications where in you really want to have broad information and capacity to perform everyday tasks while keeping up with Sla’s. Settling questions connected with cash applications and coordination with clients is required. You ought to have a specialist (SME) level comprehension of O2C process, explicitly cash application process including examination and use of unapplied cash, compromise of record, handling messages connected with settlement exhortation from clients, and so forth.
As a component of our obligation to your turn of events, you will likewise acquire openness in cross-utilitarian and cycle improvement projects, and your center liabilities will incorporate following:
Guarantee ideal conclusion of installments with serious level of exactness
Answer client questions through call and additionally email
Research unapplied installments and work with client to distinguish the main driver and resolve open issues on account
Work with inner groups to drive process upgrades and resolve accelerations and errors on client account
Give development thoughts to handle normalization and mechanization through JDI/Kaizen projects
Perform QC and direct boost preparation phases with the group on best work on sharing
Perform complex compromises on client installments
Feature and address issues with the specialized groups connected with the errors with the framework
Working Circumstances:
– Open office space nearby
Half breed arrangement – reports to the Pasay office
The group upholds Italy locale. Work hours will be founded on the district upheld and business technique (midshift/moving timetable)
Work during PH Occasions is required when business upheld is working
Additional time might be expected on basic and pinnacle periods
Key work liabilities
Proficient in Records Receivable Money application process.
Educated authority in the space that he/she upholds
Gathering and examining quantitative information
Use information investigations and measurable strategies to foster answers for guide business independent direction
Recognize indicators and reasons for business related issues and carry out proper remedial arrangements
Distinguish, create, oversee and execute examinations to reveal areas of chance and present composed business proposals
Work together with different groups as a head of quantitative examination and foster arrangements that use the best expectations of insightful thoroughness and information respectability
Investigate and take care of business issues at their root
Investigate patterns and reserve funds drives
Conveying results to business pioneers with Money, Bookkeeping, Activities and Business Advancement
Perform different ventures and obligations as required
Upholds group chief and performs the executives obligations when director is missing or out of office
Working Circumstances:
– Open office space nearby
– Reports to Pasay office 5x per week
– The group upholds Canada district. Work hours will be founded on the area upheld and business system (late mid shift/night shift plan)
– Work during PH Occasions is required when business upheld is working
– Extra time might be expected on basic and pinnacle periods
Essential Capabilities
– Should be familiar with Italian
– Ideally with a Four year college education
– Related knowledge of somewhere around 2 years in comparable BPO outfit or in Money and Bookkeeping job as an Expert.
– Information on Viewpoint, Word and Succeed or comparable work area applications.
– Great Correspondences abilities – Composed and Verbal (both English and Italian)
– Solid money application foundation
– Can work under tension/with cutoff times.
– Basic mentality
– With ceaseless improvement attitude
Favored Capabilities
-Ideally with a Four year college education in Money/Bookkeeping as Significant Subject.
-Ideally has working information on Prophet Financials or other Money ERP apparatuses.
-Ideally with Solid Assortments foundation.
-Great Interchanges abilities – Composed and Verbal
-Capable in Standpoint, Microsoft Succeed and Word or comparable work area application.
-Adaptable to work in shifts .
-Great Interchanges abilities – Composed and Verbal.
-Represents qualities of being a cooperative person.
-Has great relational abilities, focused, adaptable, responsive and thorough.
-Can work under tension/with cutoff times.
-Basic outlook
-With consistent improvement attitude
-High level information on Succeed – incorporating working with turn and equations
-Solid compromise abilities.
Responsibilities
General Job Responsibilities:
- Task Execution: Completing daily tasks and projects as assigned.
- Collaboration: Working with team members and other departments to achieve goals.
- Reporting: Documenting progress and reporting to supervisors or managers.
- Problem-Solving: Addressing issues that arise and proposing solutions.
Sector-Specific Responsibilities:
- IT: Developing software, managing networks, or providing technical support.
- Finance: Analyzing financial data, preparing reports, and ensuring compliance.
- Sales/Marketing: Engaging with customers, promoting products, and analyzing market trends.
- Healthcare: Providing patient care, conducting research, or managing health services.
Benefits
- Salary Packages: Competitive salaries vary by industry, role, and experience.
- Health Insurance: Many employers offer medical coverage for employees and their dependents.
- Annual Leave: Employees typically receive 10-15 days of annual leave, depending on company policy and tenure.
- Retirement Benefits: Employees contribute to the Social Security System (SSS), providing savings for retirement.
- Training and Development: Opportunities for professional development and skill enhancement.
- Flexible Working Arrangements: Some companies offer remote work options or flexible hours.
Increment Process
- Performance Reviews: Employees typically undergo annual performance evaluations to assess their contributions and achievements.
- Salary Increments: Increments are often tied to performance reviews, market trends, and company profitability. Generally, increments can range from 5% to 15% based on performance.
- Promotion Pathways: Employees demonstrating consistent performance may be considered for promotions, leading to higher salary increments and new responsibilities.
- Market Adjustments: Companies may also conduct market salary surveys to adjust salaries in line with industry standards.