Outbound Appointment Specialist (Remote, Night Shift) ID – 2196 ID-3282

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ment Specialist, you’ll help us grow by reaching potential customers, generating interest, and scheduling appointments for our sales team. Your relationship-building and communication skills will be key to success in this fast-paced role.

Your responsibilities will include: 

  • Making outbound calls to potential customers
  • Scheduling consultations between contacts/prospective customers and members of our Sales Team
  • Accurately inputting information into our system
  • Representing the company in the best way possible when conversing with contacts
  • Ensuring all calls meet the standards and requirements of the company
  • Delivering reports accurately and on a timely basis
  • Participating in process-improvement initiatives

Requirements

  • At least 2 years of successful experience as a Lead Generation Specialist (Voice), Appointment Setter, or any similar role;

 

  • Excellent listening and verbal communication skills
  • Strong internet connection

 

  • Designated professional and quiet workspace
  • Amenable to working on a graveyard shift

As an agile company, we’re seeking a trailblazer who personifies the following qualities and traits:

  • Proactive, adaptable, and flexible
  • Highly professional

 

  • Willing to go the extra mile to achieve desired outcomes
  • Highly collaborative
  • Committed to continuous improvements and open to experimenting with new approaches and techniques in work processes

 

Why Choose to Be an Appointment Setter at LegalMatch: 

  • Remote Work Opportunity: Enjoy the convenience and flexibility of working from the comfort of your own home.
  • Night Shift: Embrace the flexibility of working during night hours.
  • Fixed Weekends Off: Enjoy weekends for relaxation and personal time.
  • Competitive Salary and Incentives: Receive a competitive compensation package and enticing incentives.

Responsibilities

General Job Responsibilities:

  • Task Execution: Completing daily tasks and projects as assigned.
  • Collaboration: Working with team members and other departments to achieve goals.
  • Reporting: Documenting progress and reporting to supervisors or managers.
  • Problem-Solving: Addressing issues that arise and proposing solutions.

Sector-Specific Responsibilities:

  • IT: Developing software, managing networks, or providing technical support.
  • Finance: Analyzing financial data, preparing reports, and ensuring compliance.
  • Sales/Marketing: Engaging with customers, promoting products, and analyzing market trends.
  • Healthcare: Providing patient care, conducting research, or managing health services.

Benefits

  • Salary Packages: Competitive salaries vary by industry, role, and experience.
  • Health Insurance: Many employers offer medical coverage for employees and their dependents.
  • Annual Leave: Employees typically receive 10-15 days of annual leave, depending on company policy and tenure.
  • Retirement Benefits: Employees contribute to the Social Security System (SSS), providing savings for retirement.
  • Training and Development: Opportunities for professional development and skill enhancement.
  • Flexible Working Arrangements: Some companies offer remote work options or flexible hours.

Increment Process

  • Performance Reviews: Employees typically undergo annual performance evaluations to assess their contributions and achievements.
  • Salary Increments: Increments are often tied to performance reviews, market trends, and company profitability. Generally, increments can range from 5% to 15% based on performance.
  • Promotion Pathways: Employees demonstrating consistent performance may be considered for promotions, leading to higher salary increments and new responsibilities.
  • Market Adjustments: Companies may also conduct market salary surveys to adjust salaries in line with industry standards.