Remote Research Interviewer ID-3253

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Research Interviewers

The link between Escalent and the respondent is you, the interviewer. Escalent’s interviewers are the only representatives from our company who are in direct communication with the people we contact on a research project. A high quality questionnaire in and of itself, does not guarantee that valid data will be collected. Interviewers must possess the ability, knowledge, and skills necessary to administer the questionnaire. As an interviewer, you will be reading and conducting surveys from various projects, with respondents over the phone. You will be collecting data for our various clients from the surveys you complete. The data collected is sent to our clients in aggregate form (in total) from all the surveys that are completed.

Important Position Information

Our call center is fully remote, work-from-home. We are looking to add Research Interviewers to our team based in the Nashville area. Escalent will provide all equipment necessary to work remotely, but you must be able to provide the following:

  • You must have reliable WIFI service to use. Properly working internet is a condition of employment.
  • You must have a quiet work area, free of interruptions during your schedule shift times.
  • Be able to dedicate your full attention and time to your assigned tasks during your schedule shifts.
  • The ability to set up your computer equipment.

Position Type

Part-Time – All shifts are Monday through Friday, 15 hours/week

Flexible day, afternoon & evening shift hours

Paid Training

Training Requirements

Training is Monday through Friday for three weeks and you MUST be able to attend all sessions. No exceptions. The start date for training is to be determined, however we are looking to hire workers as soon as possible.

Experience

  • Call Center experience is preferred
  • Must be 18 years or older

Skills

  • Type 20 wpm w/ 85% accuracy
  • Ability to read and speak clearly in a professional voice
  • Strong communication skills
  • Intermediate Level Computer Skills
  • Team Player

Eligible applicants will be scheduled for a brief interview are required to pass a reading evaluation.

Responsibilities

General Job Responsibilities:

  • Task Execution: Completing daily tasks and projects as assigned.
  • Collaboration: Working with team members and other departments to achieve goals.
  • Reporting: Documenting progress and reporting to supervisors or managers.
  • Problem-Solving: Addressing issues that arise and proposing solutions.

Sector-Specific Responsibilities:

  • IT: Developing software, managing networks, or providing technical support.
  • Finance: Analyzing financial data, preparing reports, and ensuring compliance.
  • Sales/Marketing: Engaging with customers, promoting products, and analyzing market trends.
  • Healthcare: Providing patient care, conducting research, or managing health services.

Benefits

  • Salary Packages: Competitive salaries vary by industry, role, and experience.
  • Health Insurance: Many employers offer medical coverage for employees and their dependents.
  • Annual Leave: Employees typically receive 10-15 days of annual leave, depending on company policy and tenure.
  • Retirement Benefits: Employees contribute to the Social Security System (SSS), providing savings for retirement.
  • Training and Development: Opportunities for professional development and skill enhancement.
  • Flexible Working Arrangements: Some companies offer remote work options or flexible hours.

Increment Process

  • Performance Reviews: Employees typically undergo annual performance evaluations to assess their contributions and achievements.
  • Salary Increments: Increments are often tied to performance reviews, market trends, and company profitability. Generally, increments can range from 5% to 15% based on performance.
  • Promotion Pathways: Employees demonstrating consistent performance may be considered for promotions, leading to higher salary increments and new responsibilities.
  • Market Adjustments: Companies may also conduct market salary surveys to adjust salaries in line with industry standards.
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https://puranigadi.com/remotejobs

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