Job Description
Welcome to United Airlines, a global leader in the airline industry with a rich history spanning decades. At United, we are committed to delivering exceptional travel experiences to our customers while fostering a dynamic and inclusive workplace. Our dedication to innovation, safety, and customer satisfaction has positioned us as a preferred choice for air travel worldwide.
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Position: Specialist – Sales Support
Job Overview:
As a Specialist – Sales Support at United Airlines, you will play a crucial role in enhancing our sales operations and ensuring seamless collaboration between sales teams and various departments. Your attention to detail, communication skills, and dedication to customer satisfaction will contribute to the continued success of United Airlines.
Responsibilities:
Sales Coordination: Collaborate with the sales team to provide comprehensive support, ensuring smooth communication and coordination of sales activities.
Documentation: Prepare and maintain accurate sales documentation, contracts, and reports to facilitate efficient decision-making processes.
Customer Engagement: Engage with customers to address inquiries, provide product information, and assist in resolving issues, maintaining a high standard of customer service.
Cross-functional Collaboration: Work closely with other departments such as marketing, operations, and finance to streamline processes and enhance overall efficiency.
Data Analysis: Analyze sales data and trends to provide valuable insights that contribute to strategic decision-making.
Event Support: Assist in organizing and coordinating sales events, conferences, and promotional activities.
Required Skills:
Communication Skills: Exceptional verbal and written communication skills to interact effectively with internal teams and external stakeholders.
Organizational Skills: Strong organizational abilities to manage multiple tasks and deadlines efficiently.
Customer Focus: A customer-centric approach with a commitment to delivering excellent service.
Team Player: Ability to work collaboratively in a team-oriented environment.
Analytical Skills: Proficient in data analysis to derive meaningful insights.
Adaptability: Willingness to adapt to changing priorities and business needs.
