Job Description
Job Title: Customer Service Representative – Remote (Bilingual: French / English)
Responsibilities
Provide exceptional customer service through various communication channels, including phone, email, and chat.
Other Jobs You May Be Interested In
- WORK FROM HOME/DATA ENTRY/COMPUTER OPERATOR/TYPING JOB/PART TIME/STUDENTS/WORKING CANDIDATES/FRESHER – The PGJob
- Remote Jobs Customer support (Work From Home) – The PGJob
- Remote Customer Service Representative – The PGJob
- Assistant, Data Entry – Junior – Remote – The PGJob
- Work At Home Opportunities: Data Entry Clerks & Customer Service Representatives – The PGJob
- Part-Time Evening Data Entry Specialist – The PGJob
- Customer Service Representative (Remote) at Cigna – The PGJob
- HelpDesk Associate – The Elite Job, Brooklyn – The PGJob
- Amazon Work from Home Data Entry Jobs in US – The PGJob
- Real way to make money from home – The PGJob
- Work From Home Data Entry Jobs No Experience – Part-Time – The PGJob
- Amazon Work From Home Data Entry Jobs No Experience – Part-Time – The PGJob
- Remote Amazon Data Entry Jobs – No Experience – Part-Time – The PGJob
- Customer Support Assistant – The PGJob
- Talent Acquisition Intern – The PGJob
- Business Development Manager – The PGJob
- Business Development Manager – IT Staffing – The PGJob
- HR Internship – The PGJob
- HR INTERNSHIP – The PGJob
- Human Resources Intern (Entry-level) – The PGJob
- HR Intern (WORK FROM HOME) – The PGJob
- Coding Teacher (Remote – Night Shift) – The PGJob
- Coding Teacher (REMOTE) – The PGJob
- Part-Time Evening Remote Data Entry Specialist – The PGJob
- Aetna Customer Support (Client Calling, Error Resolving, Remote) – The PGJob
- Aetna Part Time Job Work From Home – The PGJob
- Aetna Careers At Home Jobs – The PGJob
- Work From Home Customer Service Representative at Aetna – The PGJob
- Park Guide (Fee Collection) at National Park Service – The PGJob
- American Express Remote Jobs Virtual Customer Care Job – The PGJob
- Customer Service Representative (Work From Home Remote Part Time) – The PGJob
- Remote Customer Service Representative – The PGJob
- Delta remote jobs (Virtual Assistant) – The PGJob
- Delta Airlines Remote Customer Service Jobs At Home – The PGJob
- Customer Service Representative at Delta Airlines Remote Jobs in Florida – The PGJob
- CVS Remote Customer Service Representative – The PGJob
- Customer Service Representative – Amazon [Part-Time] (Work From Home) – The PGJob
- [Part-Time] Work From Home Amazon Customer Service Center – The PGJob
- Customer Service Representative (Amazon) – The PGJob
- Part Time Jobs In Coimbatore For Freshers And College Students Daily Payment – The PGJob
- Customer Service Representative (German Speaking – Remote) – The PGJob
- Immediate Requirement in Software Testing for Freshers – The PGJob
- Wanted Electrical Freshers (BE/DIP/ITI) – The PGJob
- (Customer Experience) Jobs for Fresher in Chennai – The PGJob
- Hiring Operation Executive in Chennai (Graduate Fresher Can Apply) – The PGJob
- We Are Currently Hiring for IT SOFTWARE DEVELOPER – The PGJob
- IT Recruiter/Benchsales Recruiter-Freshers – The PGJob
- Business Development Finance Partner (Remote) – The PGJob
- Head of Treasury (Remote – Work from Anywhere) – The PGJob
- Voice Support Executive (Tamil) Jobs in Coimbatore – The PGJob
- Urgent requirment for freshers & experience candidates for our company – The PGJob
- Account Manager Client Strategy Remote / London / UK – The PGJob
- UK Sales Leader · London · Temporarily Remote – The PGJob
- Personal Tax Senior Derby – Headquarters · Hybrid Remote – The PGJob
- Remote Data Entry Operator (Part-Time Work From Home) – The PGJob
Address customer inquiries, concerns, and issues promptly and professionally.
Ensure a thorough understanding of our products/services to effectively assist customers.
Collaborate with cross-functional teams to resolve complex customer issues.
Maintain accurate and detailed records of customer interactions in our CRM system.
Identify opportunities for process improvements to enhance the overall customer experience.
Required Skills
Proficiency in both French and English, with excellent verbal and written communication skills in both languages.
Previous experience in a customer service role, demonstrating a strong customer-centric mindset.
Ability to work independently in a remote setting, ensuring productivity and meeting performance metrics.
Strong problem-solving skills and the ability to handle challenging customer situations with tact and diplomacy.
Familiarity with CRM systems and other customer service tools.
Adaptability to evolving processes and a fast-paced work environment.
Preferred Qualifications
Bachelor degree in business or equivalent work experience.
Experience in Accounts is a plus.
Certification in customer service or related field.
How to Apply
If you are a dedicated and bilingual individual passionate about providing exceptional customer service, we invite you to join The Elite Job team. To apply, please submit your resume and cover letter detailing your relevant experience and highlighting why you are the ideal candidate for this position.
The Elite Job is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
