Citibank Remote From Home $21/Hour : US

Full Job Description

Sr. Performance Management Mgr. achieves results by leading professional teams and departments. Citibank Remote From Home. Integrate technical and industrial expertise in specific areas. Contribute to the standard by which others will work. This requires a thorough understanding of how areas collectively integrate into sub-functions, as well as coordinating and contributing to the overall function objectives. Requires basic business knowledge. Citibank Remote From Home. Strong communication skills and diplomatic skills are required to guide, influence and persuade others, especially colleagues in other areas and sometimes outside the client. Responsible for the volume, quality, timeliness and delivery of services for an area. May be responsible for planning, budgeting and policy formulation in the subject area. Participate in resource planning for short-term planning. Full managerial responsibility for a team which may include managing staff, budgeting and planning, tasks such as performance reviews, compensation, hiring, disciplinary action and layoffs and may include approving budgets.

Citibank Remote From Home

Responsibility:

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Responsible for customer interaction, documentation output, system review and setup.
Demonstrate a high level of persistence, motivation, and organizational skills.
Focused on providing all account opening functions in a timely and accurate manner, as well as providing excellent customer service and resolving customer issues.
Perform day-to-day management of account discovery and service processing, including day-to-day management of pending, pending, and service-related activities, and ensure that account discovery requirements are clearly defined to support all account discovery and servicing request scenarios that involve providing quality very high service for internal customers and partners.
Responsible for various types of project management in Account Services and managing cross-functional relationships with all teams.
Define new workflows, analyze complex and changing issues with significant impact on the department. Citibank Remote From Home.
Help plan and hire the right people, train, guide, train, develop and evaluate and reward people on a meritocracy basis.
Support employee motivation through continuous interaction with the team.
Promote cross-functional training for employees to develop their skills.
Optimizing the workforce to achieve higher levels of productivity. Identify and develop high-performing individuals for the next/middle management position. Ensuring the team delivers according to service level agreements.
Understand customer needs and fulfill them properly. Understand new customer requirements and provide appropriate support for new customer requirements and initiatives.
Monitor customer satisfaction and service levels and drive process changes. Provide customers with innovative solutions.
Provides a stable processing environment with effective control. Establish risk management practices.
Maintain a culture of risk and control within the team through multiple processes and control points. Identify ways to reduce transaction errors (internal and external). Develop performance metrics for bug tracking, productivity. Ensure clean audit results.
Manage new projects effectively and efficiently, ensuring smooth delivery with minimized risk.
Participate in project planning, including cost management. Develop learning content, learning materials, migration tracker.
Assist with new employee orientation. Develop job descriptions for recruitment. Manage project managers and subordinate employees. Handle sometimes complex and volatile issues with significant departmental impact.
Share responsibility for budgeting, policy formulation and short-term resource planning. Maintain reasonable staffing/hire requirements to meet operational needs. Responsible for all assigned staff training and development needs.
Evaluate the performance of subordinates and make recommendations for salary increases, promotions, termination of employment, etc.
Assess risk appropriately when making business decisions, consider the company’s reputation and protect Citigroup, its customers and assets, by promoting compliance with applicable laws, rules and regulations, complying with policies, exercising good ethical judgment regarding personal conduct and conduct and practices business and transparently and effectively raise, manage and report control issues
monitor the activities of others and hold accountable those who fail to meet these standards.

Remote From Home Citibank

Educational Qualification:

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.

Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required:

Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

• Document – Qualifications certificate with mark sheets.
• Passport size Photographs
• Signature

How to apply:

1. All the eligible candidates can apply for This Job as mentioned below
2. Read official notification carefully From the Official Website.
3. Read Notification Carefully Before Apply.
4. Fill The Application Form (Link Is Given Below)
5. Attach Required Document and Passport Size Photo with Signature.
6. Then Submit. Done.