Job Description
Are you passionate about customer service and ready to embrace the future of remote work? American Express is seeking a Virtual Customer Care Assistant to join our dynamic team. In this role, you will be the first point of contact for our valued customers, ensuring they receive unparalleled support and assistance.
Responsibilities:
Customer Interaction: Engage with customers via virtual channels, including chat, email, and phone, addressing inquiries, resolving issues, and providing information about American Express products and services.
Other Jobs You May Be Interested In
- (Part Time Remote Jobs) Southwest Airlines At Home Jobs
- Southwest Airline Remote Jobs(At Work Home)
- Global & Large Manager, Business Development (Virtual – Dallas)
- American Express Remote jobs (Virtual Customer Care)
- Part-Time Work At Home Amex Virtual Assistant
- American Express Remote jobs (virtual customer care)
- Virtual Assistant – US Shift (Remote Job)
- Virtual Assistant (Night Shift)
- Work From Home Job For Students
- Data entry jobs for female work form home
- Data Entry Operator – Back Office (Work From Home)
- Part Time Data Entry Jobs/ Work-From Home/ Online Data Entry Jobs/ Typing Jobs/Home-Based Data Entry
- Work From Home Jobs, Part Time Jobs, Online Data Entry Jobs, Typing Jobs, Home Based Data Entry Jobs
- Delta Airlines, Delta Airlines Data Entry Jobs – Remote
- [Entry Level/No Experience] Delta Airlines Remote Customer Service Jobs
- (Online Data entry remote jobs) Amazon Remote Jobs Data Entry Work From Home
- Amazon Remote (Data Entry) Jobs – Entry Level
- Amazon Work from Home Data Entry Jobs in United States
- Data Entry Specialist at Amazon (Work from Home)
- Southwest Airlines Remote Jobs, Southwest Airlines Work From Home
- (Part Time Remote Jobs) Southwest Airlines
- [Entry Level/No Experience] Customer Service / Call Center Rep – Work From Home Job
- American express Customer service jobs – Remote
- Part Time Work At Home Amex Virtual Assistant at American Express
- American Express Remote jobs (Virtual Customer Care)
- American express (Data Entry) Remote jobs
- Lead Data Warehouse Engineer (Remote)
- Site Reliability Engineer (Remote)
- National Team Platelet Scheduler (Remote Position)
- Bilingual Call Center Representative at Kelly Services
- Remote Customer Service Representative (Entry Level)
- Principal/Manager – Corporate Secretarial and Administration
- Graduate Engineer Trainee
- Job Opportunity at Netflix: Remote Tagger
- Online Data Entry Jobs/ Work-From Home/ Part Time Data Entry Jobs/ Home-Based Data Entry/Typing Jobs
- HelpDesk Associate – The Elite Job, Brooklyn
- Jobs for Data Entry Jobs earn money without investment
- Daily Payment Part Time Jobs In India For College Students
- Flipkart Recruitment – Freshers Jobs – Online Home Based Data Entry Jobs
- Delta Airlines Careers Remote( Customer service )
- Flipkart Recruitment – Data Entry Jobs (Remote)
- Amazon jobs at home – Office Associate
- Doordash Customer Support – Freshers Jobs
- Doordash Virtual Assistant Jobs (Part/Full Time)
- Doordash virtual Customer Support Remote Jobs (Multiple Location)
- Doordash Remote Jobs customer support Associate
- Head of Customer Support (Remote)
- Customer Service Representative – Kenya (Non-IT, Remote)
- Customer Service Associate – International Non Voice
- Customer Service Representative (Non-IT, Remote)
Problem Resolution: Demonstrate problem-solving skills to address customer concerns promptly and effectively, ensuring a positive and seamless experience.
Product Knowledge: Stay up-to-date on American Express products, services, and policies to provide accurate information and assistance.
Documentation: Maintain detailed and accurate records of customer interactions, feedback, and resolutions.
Collaboration: Collaborate with cross-functional teams to escalate and resolve complex customer issues.
Required Skills:
Exceptional Communication Skills: Fluent in English with excellent written and verbal communication skills.
Customer Focus: A passion for delivering outstanding customer service and ensuring customer satisfaction.
Adaptability: Ability to thrive in a dynamic, remote work environment and adapt to changing business needs.
Problem-Solving: Strong analytical and problem-solving skills to address customer issues effectively.
Technical Proficiency: Comfortable using virtual communication tools and a basic understanding of customer relationship management (CRM) systems.
How to Apply: If you are ready to contribute to the success of a globally recognized company and make a difference in the lives of our customers, please submit your resume and cover letter through our career portal here.
American Express is an equal opportunity employer, and we welcome candidates from diverse backgrounds to join our inclusive team. Join us in shaping the future of customer care!
