Job Description
Welcome to Amazon, a globally renowned and customer-centric e-commerce and technology giant. With a commitment to innovation, customer satisfaction, and diversity, Amazon is a workplace where your career can thrive. Join us in Nagercoil, where we are seeking dynamic individuals to become part of our Voice Support team.Other Jobs You May Be Interested In
Position: Amazon Voice Support Executive (Tamil)
Job Summary:
As an Amazon Voice Support Executive in Nagercoil, you will play a pivotal role in delivering exceptional customer service in the Tamil language. You will be at the forefront of assisting our customers, resolving queries, and ensuring a seamless Amazon experience for Tamil-speaking users.
Key Responsibilities:
Customer Assistance: Provide timely and accurate support to Amazon customers in the Tamil language via voice channels.
Problem Resolution: Address customer concerns, troubleshoot issues, and ensure effective problem resolution.
Product Knowledge: Develop a comprehensive understanding of Amazon products and services to better assist customers.
Communication Skills: Demonstrate excellent verbal communication skills in Tamil, maintaining a professional and customer-friendly demeanor.
Required Skills:
Fluency in Tamil: Proficient in spoken and written Tamil to effectively communicate with Tamil-speaking customers.
Customer Service Skills: Prior experience in customer service roles, with a focus on problem-solving and customer satisfaction.
Adaptability: Ability to adapt to a fast-paced and dynamic work environment.
Tech-Savvy: Comfortable using and navigating various computer systems and applications.
Qualifications:
High school diploma or equivalent.
Previous experience in a customer service role is an advantage.
How to Apply:
Interested candidates are invited to apply for the Amazon Voice Support Executive position in Nagercoil through the official Amazon careers page.
Amazon is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
Join Amazon, where your career journey aligns with our commitment to customer excellence and innovation!
