Job Description
Welcome to Aetna, a leading health care company that is dedicated to improving the quality of health care and making it more accessible. With a rich history and a commitment to innovation, Aetna strives to create a healthier world for its members and communities.
Position: Remote Customer Service Representative
JOB SUMMARY:
Aetna is seeking dynamic and customer-focused individuals to join our team as Remote Customer Service Representatives. As a key member of our customer service division, you will play a crucial role in ensuring a positive and seamless experience for our members.
Other Jobs You May Be Interested In
- Amazon Work from Home Data Entry Jobs in US – The Uwit Job
- Real way to make money from home – The Uwit Job
- Work From Home Data Entry Jobs No Experience – Part-Time – The Uwit Job
- Amazon Work From Home Data Entry Jobs No Experience – Part-Time – The Uwit Job
- Remote Amazon Data Entry Jobs – No Experience – Part-Time – The Uwit Job
- Customer Support Assistant – The Uwit Job
- Talent Acquisition Intern – The Uwit Job
- Business Development Manager – The Uwit Job
- Business Development Manager – IT Staffing – The Uwit Job
- HR INTERNSHIP – The Uwit Job
- Human Resources (HR) Manager (Work From Home) – The Uwit Job
- Human Resources Intern (Entry-level) – The Uwit Job
- HR Intern (WORK FROM HOME) – The Uwit Job
- Coding Teacher (Remote – Night Shift) – The Uwit Job
- Coding Teacher (REMOTE) – The Uwit Job
- Part-Time Evening Remote Data Entry Specialist – The Uwit Job
- Aetna Customer Support (Client Calling, Error Resolving, Remote) – The Uwit Job
- Aetna Part Time Job Work From Home – The Uwit Job
- work from home jobs remote no experience
- remote work from home jobs no experience
- online jobs work from home no experience
- work from home jobs in uae no experience
- yelp remote jobs removing spam part-time
- work from home jobs no experience needed
- delta airlines remote customer service
- american airlines customer service job
- target work from home customer service
- southwest airlines work from home jobs
- work from home jobs without investment
- delta airlines remote jobs $31 an hour
- southwest customer service remote jobs
- work from home jobs pune for housewife
- american express visual specialist job
- amazon work from home packing products
- blue cross blue shield data entry jobs
- amazon customer service jobs from home
- cyber security jobs remote entry level
- work from home jobs in uae for females
- typing jobs work from home philippines
- entry level remote cyber security jobs
- cyber security entry level jobs remote
- easy work from home jobs no experience
- remote entry level cyber security jobs
- amazon virtual assistant jobs in dubai
- southwest remote customer service jobs
- virtual assistant hiring no experience
- work from home amazon customer service
- work from home jobs with no experience
- remote cyber security jobs entry level
- entry level cyber security jobs remote
- work from home jobs dubai for freshers
- amazon customer service work from home
- work from home jobs hiring immediately
- southwest airlines career opportunities
- remote jobs no experience massachusetts
- remote jobs hiring no experience remote
- remote customer service jobs memphis tn
- remote customer service jobs sacramento
- delta is hiring remote customer service
- southwest airlines wfh customer service
- airline customer service work from home
- delta airlines remote reservations jobs
- delta airlines remote reservations jobs
RESPONSIBILITIES:
Respond to customer inquiries and concerns promptly and professionally.
Provide accurate information about Aetna products and services.
Assist customers with navigating online platforms and resources.
Address and resolve customer issues in a timely manner.
Collaborate with cross-functional teams to ensure customer satisfaction.
Keep accurate records of customer interactions and transactions.
REQUIRED SKILLS:
Exceptional communication skills, both written and verbal.
Strong problem-solving abilities and a proactive attitude.
Proficiency in using customer service software and online tools.
Ability to work independently and efficiently in a remote environment.
Empathy and patience when dealing with customer concerns.
Detail-oriented with excellent organizational skills.
QUALIFICATIONS:
High school diploma or equivalent.
Previous experience in customer service or a related field is preferred.
Familiarity with health care industry terminology is a plus.
Comfortable working remotely and managing time effectively.
HOW TO APPLY:
If you are passionate about providing excellent customer service and want to contribute to Aetna mission of building a healthier world, we invite you to apply for the Remote Customer Service Representative position.
Join us in making a difference in the lives of our members and communities. Aetna is an equal opportunity employer, and we value diversity in our workforce.
