Pfizer Customer Service Jobs $25/Hour ( Customer Service Representative )
Job Details:
Job Name: Customer Service Representative
Salary : $25 /Hour
Experience: 3 years
Company Name : Pfizer
Qualification : Graduate
Location : Colorado ( USA )
Full Job Description:
Pfizer Customer Service Jobs $25/Hour ( Customer Service Representative )
As the underlying resource, the Client support Delegate fills in as the substance of Pfizer to our immunization and hemophilia clients, including however not restricted to medical services experts, home wellbeing offices, specialty wholesalers, and government elements. The Client assistance Agent upholds clients as well as deals force individuals and other inward partners.
Pfizer requires all U.S. fresh recruits to be completely inoculated for Coronavirus preceding the primary date of work. As expected by appropriate regulation, Pfizer will think about demands for Sensible Facilities
Job Outline:
As the underlying resource, the Client support Agent fills in as the substance of Pfizer to our antibody and hemophilia clients, including yet not restricted to medical services experts, home wellbeing offices, specialty merchants, and government elements. The Client care Agent upholds clients as well as deals force individuals and other interior partners.
Job Liabilities:
- Oversee client orders and requests by filling in as the underlying resource for client calls, predictable with item or brand explicit prerequisites
- Stay accessible to answer approaching calls at a rate reliable with measurements set by client support supervisory group
- Support the calculated intricacies of Coronavirus antibody by taking care of client calls and email collaborations
- Banding together with Quality/Controlant and Transportation group on any temperature deviations or conveyance issues.
- Help clients as they make charge card installments and issue goal as per business rules and approaches
- Support antibody and hemophilia drives – contracting, valuing, client insight and revealing and so forth.
Keep a nitty gritty working information on Pfizer exchange strategies, SOPs, and standard business processes to answer client and deals force requests with respect to the Pfizer Exchange Strategy, Merchandise exchange, transporting rehearses, receipt terms, item accessibility data, tolerating Mastercard installments when fitting, and item unambiguous request taking care of rules
- Handle client contacts in an expert, conciliatory, and sympathetic way, as characterized in quality observing rules
- Should keep up to date with changes in contents, methodology and items
- Support Sarbanes Oxley by sticking to inside controls
- Divert guests who need help from different divisions
- Start demands for new client records and record changes
- Support client requests/issues with respect to Pfizer Prime site
- Complete all doled out preparing
- Partake in extraordinary tasks as alloted
- Collaborating with GFS group to answer requests and issues
Capabilities:
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- Four year certification liked or secondary school confirmation with two years Client support insight
- Capacity to stay proficient and considerate with clients consistently
- Superb verbal and composed relational abilities
- Capacity to perform multiple tasks, focus on and oversee time really
- Demonstrated critical thinking skill
- Capable in Microsoft Office
- SAP information liked
- PHYSICAL/MENTAL Prerequisites
- N/A
- NON-STANDARD Plan for getting work done, TRAVEL OR Climate Prerequisites
- *This position is half breed remote (in office for business basic gatherings as conveyed by Management)*
- Call focus activities are 8:00am-8:00pm EST
- Shift being posted is 11:30am-8pm EST
- Shift is dependent upon future developments in light of business needs
- During preparing, work timetable will be 9:00am-5:30pm EST
- Adaptability in work timetable and inclusion of extra hours depending on the situation
OTHER Data:
- Qualified for worker reference reward
- Pfizer requires all U.S. recently added team members to be completely inoculated for Coronavirus preceding the primary date of business. As expected by material regulation, Pfizer will think about demands for Sensible Facilities
- Movement help might be accessible in view of business needs and additionally qualification.
- Pfizer requires all U.S. fresh recruits to be completely immunized for Coronavirus preceding the principal date of work. As expected by pertinent regulation, Pfizer will think about demands for Sensible Facilities.
- Daylight Act
Pfizer reports installments and different exchanges of significant worth to medical services suppliers as expected by government and state straightforwardness regulations and carrying out guidelines. These regulations and guidelines require Pfizer to furnish government organizations with data, for example, a medical services supplier’s name, address and the sort of installments or other worth got, for the most part for public divulgence. Likely to additional legitimate survey and legal or administrative explanation, which Pfizer means to seek after, repayment of selecting costs for authorized doctors might comprise a reportable exchange of significant worth under the government straightforwardness regulation generally known as the Daylight Act. Subsequently, assuming you are an authorized doctor who causes enrolling costs because of meeting with Pfizer that we pay or repay, your name, address and how much installments made as of now will be accounted for to the public authority. On the off chance that you have questions in regards to this, kindly make sure to your Ability Obtaining delegate.
EEO and Work Qualification:
- Pfizer is resolved to approach an open door in the agreements of work for all representatives and occupation candidates regardless of race, variety, religion, sex, sexual direction, age, orientation personality or orientation articulation, public beginning, handicap or veteran status.
- Pfizer additionally conforms to all relevant public, state and nearby regulations administering nondiscrimination in work as well as work approval and business qualification check prerequisites of the Movement and Identity Act and IRCA. Pfizer is an E-Check business.
Pfizer Customer Service Jobs $25/Hour ( Customer Service Representative )
Top 10 Tips for Interview:
- Keep your mind and body, relax.
- Never try to give a long answer to an interview question. Keep your answer short and effective.
- If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
- Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
- Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
- Do not shake your leg and hand again and again.
- Your clothes should be neat and clean.
- If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language'”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
- How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
- Before leaving the room. You should say ‘Thank you to your interviewer’
Pfizer Customer Service Jobs $25/Hour ( Customer Service Representative )
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Pfizer Customer Service Jobs $25/Hour ( Customer Service Representative )
Some Common Interview Question You Could Be Asked
- Tell me about yourself or describe yourself or give your introduction?
- Why are you leaving your current company?
- How will you take our company ahead from here with the help of your work?
- Are you comfortable with our company working timing?
- Why should we hire you for this position?
- How much do you expect as a salary?
Pfizer Customer Service Jobs $25/Hour ( Customer Service Representative )
Answers should be given below.
- Introduction:
- My name is ‘NAME’,
- I have done ‘QUALIFICATION’,
- I am from ‘Location’,
- Currently I am working in ‘Company Name’ “Ignore if fresher”
- My current position is ‘Position Name’ “Ignore if fresher”
- I am working on ‘Project Name’ “Ignore if fresher”
- Why are you leaving your current company?
Pfizer Customer Service Jobs $25/Hour ( Customer Service Representative )
- The main reason is salary. I am not getting that much what I deserve.
- Environment: not as much as good to learn new things.
- Seniors are not so supportive.
