American Express Customer Service Jobs, Jobs At American Express Click It Now
Job Name: Virtual Customer Care Professional
Salary : $20/Hour
Experience: 1 years
Company Name : American Express
Qualification : Graduate
Location : Kentucky, USA
Full Job Description
At American Express, we know that with the right support, individuals and organizations have the ability to advance in amazing ways. American Express Customer Service Jobs. Whether we’re supporting our clients’ monetary certainty to push forward, taking business higher than ever, or empowering individuals to investigate the world, our partners are continually rethinking what’s conceivable — and we’re glad to back one another constantly. At the point when you join #TeamAmex, you become piece of a different local area of more than 60,000 partners, all with a shared objective to convey an outstanding client experience consistently. We back our partners with the help they need to flourish, expertly and by and by. That is the reason we have Amex Flex, our venture working model that gives more prominent adaptability to associates while guaranteeing we protect the significant parts of our extraordinary in-person culture. Contingent upon job and business needs, partners will either work nearby, in a half breed model (blend of in-office and virtual days) or completely basically.
American Express Customer Service Jobs
As a brand based on exceeding everyone’s expectations to give the best client experience, it is fundamental to have the most outstanding partners. American Express Customer Service Jobs. As the essence of the organization, you can make positive collaborations with our clients consistently – from organizing a remarkable travel or way of life experience to assisting them with their regular requirements. Furthermore, you can develop your abilities through industry-driving preparation and continuous instructing, all while realizing how it affects persistently set the norm for top notch, client first help.
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Job and Obligations:
Your obligations might incorporate however are not restricted to:
- Convey a-list client care, by making sense of our connected advantages and answering client requests and worries via telephone
- Report vital data, for example, guarantee subtleties, client’s difference in subtleties, and other appropriate data
- Construct significant associations with our clients through a client first methodology, which would involve figuring out their circumstance and requirements, responding to questions, and guaranteeing every client realizes American Express has them covered. American Express Customer Service Jobs.
- Upgrade our clients’ insight through customized administration, undivided attention and viable critical thinking, while reliably treating clients with an elevated degree of regard
- Meet and surpass quality and efficiency objectives and conform to every administrative prerequisite.
- Explore PC frameworks and applications to support our clients, and empower them to take full advantage of our web-based stage
- Oversee other creation related exercises, like objections and accelerations
- Capacity to focus on and adjust to a consistently changing climate
Least Capabilities:
- Secondary School Recognition
- Relationship developer who has energy for conveying uncommon assistance
- Incredible verbal, composed and relational abilities
- Solid client assistance abilities and the capacity to de-raise client circumstances
- Exhibits individual greatness by staying positive in tough spots
- Self-assured, hopeful and supports a group climate
- Basic, insightful, and ground breaking while critical thinking, and should have extraordinary using time productively, hierarchical, and undivided attention abilities
- Speedy student, who has the capacity and strength to work in a quick moving and dynamic climate, where performing various tasks, evolving needs, and utilization of different frameworks is important for the day to day assumptions
- Capacity to exhibit drive with insignificant oversight to drive results
- Better degree of exactness and consideration than detail
- Solid capability in PC abilities, including MS Word and Succeed
Work at Home Prerequisites:
- Through our Present to Your Own Web (BYOI) Program, you will be expected to find telephone and network access supplier who meets our availability necessities and orchestrate associations ahead of your group start date.
- Current least speed prerequisites are 25 maps download x 5 maps transfer speeds, ideally careful broadband link or fiber optic administrations (WIFI, Satellite, or DSL isn’t allowed.)
- A solid work space, situated at your affirmed address of home, liberated from foundation commotion and different interruptions
Extra Subtleties:
- Area: Locally situated
- These positions work in a dynamic, high speed climate, and the shift will be founded on business needs, in all probability falling inside the accompanying times: Monday – Friday 8:00am-9:00pm Saturday – Sunday 10:00am-6:30pm EST (shift will be adapted to time-region changes). However we will endeavor to keep a steady work shift, it is expected to progressing adaptability.
- American Express offers a fabulous and different work space.
- Serious yearly impetus grant program is accessible
American Express Customer Service Jobs
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
American Express Customer Service Jobs
Some Common Interview Question You Could Be Asked
- Tell me about yourself or describe yourself or give your introduction?
- Why are you leaving your current company?
- How will you take our company ahead from here with the help of your work?
- Are you comfortable with our company working timing?
- Why should we hire you for this position?
- How much do you expect as a salary?
American Express Customer Service Jobs
Answers should be given below.
- Introduction:
- My name is ‘NAME’,
- I have done ‘QUALIFICATION’,
- I am from ‘Location’,
- Currently I am working in ‘Company Name’ “Ignore if fresher”
- My current position is ‘Position Name’ “Ignore if fresher”
- I am working on ‘Project Name’ “Ignore if fresher”
- Why are you leaving your current company?
Answer: There are some reasons for leaving my company
- The main reason is salary. I am not getting that much what I deserve.
- Environment: not as much as good to learn new things.
- Seniors are not so supportive.
Why USA is a Good Place to Work on for Foreigners
:: Money (Most Important Reason):
As we all know 99.99% people do jobs only because of money and in America (USA) the monthly average salary is $5500. A graph is given below to understand easily.
| Countries | USA DolIar | Other Currencies |
| India | 5500 | 429382 |
| China | 5500 | 36898 |
| Nigeria | 5500 | 2,305,710 |
| Nepal | 5500 | 700,393.10 |
| Canada | 5500 | 7,027.08 |
| Pakistan | 5500 | 1,201,750 |
| Brazil | 5500 | 27,920 |
| Sri Lanka | 5500 | 1,979,616 |
American Express Customer Service Jobs
American Express Customer Service Jobs
