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Common Interview Question And Answers

1. HOW DO YOU PLAN YOUR DAY? 

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won’t necessarily be stuck in the 9-5 schedule if it’s not for you. And remote jobs are often flexible when it comes to daily routines. So you can also organize your work in the way that suits you best, as long as you get everything done.

So, have an honest look at what your natural pace is and how you are most productive before answering this question. Kelli Orel, Skill crush’s head of customer service and content creator, says, “I’m the type to jump out of bed and go straight to work. (annoying, isn’t it!) I start my day by checking email for urgent situations; then I take care of my daily chores; and then I move on to writing or working on long-term projects. I tend to save meetings or collaborative work for the end of the day, both because it energizes me at a time when I might otherwise be “collapsed” and because it helps me adapt to the different time zones of our team members.

Kelli’s response shows that she knows when and how she will be most productive, and that means a dollar sign for the employer, who doesn’t want to waste time and money on inefficient remote workers. Plus, she shows a level of what I like to call “geographic sensitivity” to her teammates. In other words, you are willing to be flexible and not schedule a meeting at 4:00 am. m., New York time, even if it is 11:00 m. for her.

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you’re working on a remote team, there’s no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done. And you’ll use all kinds of tools to communicate: email, online chat, video conferencing, project management software, etc. By asking this question about tools and situations, your interviewer wants to know if you are familiar with them and know what to use and when.

Leslie Zaikai’s, Director of Sales and Marketing at Skill crush, says: “I use email to confirm in writing the things I need or want to refer to later, such as deadlines, timelines or informal arrangements. But, if I have a quick question for another team member, I go into chat to ask. And I love video conferencing for meetings, brainstorming, project launches, or orientation for new team members. It makes it much easier to interpret the tone of a meeting and the priority of the project ”.

Leslie’s response shows that she understands how different communication platforms can serve her in different ways. Plus, she shows you what works best for collaborating with others. Setting deadlines in a disappearing chat? Not much. Brainstorming an email chain of over 50 messages? No thank you. You know how to use the tools that make working remotely possible and in the most efficient way.

3. WHAT IS “WORKING REMOTE” REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day.

The boss wants to know: will you be in a cowering space, in your home office, in a coffee shop, in a library, in a hotel room? It is important because it determines how you will fit into the team. Do you spend time with children every day between the ages of 3 and 5? Or maybe you work from home and are practically “on call” all day.

I’ll take this!

Randle Browning, Chief Content Officer of Skill crush, says: “I thought I would like to be able to spend my days working in bars. But after working remotely for several months, I realized that working from home makes me much more effective. In a bar (or other public place), you don’t always have control over “break time”. Maybe someone grabs your plug, the WIFI goes down, or people keep having conversations with you. At home, things jump out, but it’s much easier to get into the area and STAY in the area. Now I head to the bars when I can hear a case of claustrophobia brewing. Regarding the schedule, I find that working 2-3 long shifts works best for me. I work 3-4 hours in the morning, then take a 2-3 hour break and then put another block of hours. I don’t mind working after dinner and I’m much more productive in the afternoon if I take a break to get some sun at noon. “

Showing that I know when and where I work best is a good sign for an employer. It means I’m unlikely to end up having a panic attack in a café when the unpredictable WIFI interrupted my webinar stream. It scares me to even think about it!

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK? 

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically.

As Jason Fried says in 37signal’s book “Remote: Office Not Required” (opens in a new tab), “Working from home gives you the freedom to work wherever you want. Maybe you start at the kitchen counter, continue on the sofa and, if the weather is nice and you have a garden, you end up enjoying the sun ”.

But, as Fried keeps saying, wherever you work, you want to make sure you have the essential basics. So find out what it is for you: a standing desk? A large monitor? Or maybe even an office in a cowering space? Sara Regan, Teaching Assistant at Skill crush, says: “I like to change everything when it comes to my work environment. In my home office, I have the option of sitting and standing, so I can change according to the situation (standing to work at my makeshift desk, sitting during office hours and online meetings). I don’t need the music to work, but some atmosphere is fine. And sometimes I also invite other developers to come and collaborate. “

When bosses can’t see their employees, they need to be doubly aware of how they’re doing. It’s easy to tell if your employee is uncomfortable or sick if you can see them limp from chair to copier, but if you’re communicating digitally, it’s not that simple. Sara shows that she has you covered when it comes to taking care of her physical and mental health. 

5. HOW DO YOU PROCESS INFORMATION? 

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information. We learned that some of us were “big picture” people: we could only finish homework if we understood the whole project, while others just needed to know one thing: what is due and when? And this is important for a remote administrator. If Sally can’t operate without all the data, but Shana is overwhelmed when she gives her more than she needs to know to complete a task, the whole team can quickly collapse. Knowing how you process information, what you need to know when and in what format, is incredibly valuable information.

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Me again! Randle says, “If you can be an information hoard, I am. I do my best when I understand the goals behind a project, its scope and the big picture. I get the most ideas (and ideas are important in the content) when I can imagine how my work fits into the grand scheme. I know it can be a weakness, especially if I’m not the team leader of a particular project, so I try to ask key questions that help me get into the zone, questions like: what problem are we solving with this project? and what is our success indicator?

The way you process information, you can probably see, isn’t just valuable knowledge for your boss. Your coworkers will understand you (and why you keep asking them to see the data) if they know how to hold all the wires together in your head.

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE? 

Or you may receive even more specific questions, such as:

What’s on your calendar?

Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?

Believe it or not, the logistics of how you organize your working life are CRUCIAL in a remote job. On the Skillcrush team, we love sharing our Google calendars, so you have to agree. The same goes for other companies and their favorite apps and platforms. Also, asking this question will reveal if a candidate has thought a lot about the organization, and in the remote life, organization is a must.

Caroline Griffin, Skill crush Class Manager, says: “The key for me has always been to have a calendar and then organize it better. I’ve used a handful of calendars within iCal over the past few years. I have color coded them for errands, my day job, freelancing, plus fun stuff, bills, etc. I mostly like it for the speed and continuity of syncing between my laptop and phone.

When I joined Skill crush, I replaced my “daily work” calendar with our Google Calendar, which was a little less fluid but still works fine. I understand why people keep their work and personal calendars separate, but it never worked for me. I need everything in one place, synced across my devices and preferably color coded. I’m in charge of color coding!

7. How do you organize files, links, and tabs on your computer? 

Just like your schedule, how you track files and other information is very important. After all, everything is digital! So, you can keep a virtual file on your colleague’s virtual desktop if you want to share information with them. But files should be named and formatted properly so as not to spread “digital dots” or lose data sequences.

Before going to a remote job interview, you need to have a method to: organize and save files, follow links, and manage issues like a tab community (that’s my word for a situation where you have 35 tabs open and keep them. add more until your browser crashes). Caro says, “I keep everything in a local version of Dropbox… and I mean everything. I love it because my backups are flawless and that way I don’t have to worry about it.” for having the correct file type. I can access everything from my phone or my friend’s computer! I have a general “Projects” folder with a folder for everything I’m currently working on and a folder. When I’m done, I move the folder to storage. Then I usually know exactly where things are when a previous customer calls.

I use Chrome’s bookmarks bar to quickly access all the websites I use regularly. But obviously we use a lot of Google Docs and the bookmark bar is not wide. One of these links is to the “table of contents” which has links to all the books and publications I use frequently. (It’s something I stole from Leslie!)

Again, it’s just related, but the Taoist app has changed my life and the way I organize my life. Both the desktop app and the mobile app are great, but they have an extension for Gmail which is amazing.

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Folio’s film (opens in a new window) separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are.

And, in this type of work environment, it’s easy to get overwhelmed and feel like there’s too much to get done. This is why being able to prioritize tasks is so important. I keep looking at my to-do list and thinking…all these things have to be done. How do I get started?

Mary says to use “M” and “U” to organize your to-do list for important or urgent tasks and do the most important first. However, you get things done faster in time because they are faster! So make your brain strong and use your strength to do important things.

This ability to prioritize can make or break your success in remote work, and employers need to know that you have full control over it. Emily, Lead Developer at Skill crush, said, “I prioritize projects based on business need/value. Actions, projects and bug fixes that make it easy to find and convert new ways to people who have a positive and positive impact on the student experience on our site are always a priority. »

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING? 

Just as communication is essential when working remotely, so is organization. Because you won’t have those opportunities in the elevator or a casual conversation in the lunch room, you should take advantage of the little time you have in a video or phone conference with people group. And your future employer wants to know that you know how to do this.

Leslie says, “My best advice for remote meetings is:

Always make a plan. Without an agenda, meetings can quickly go wrong.

Be on time as much as possible. When you have a two-hour meeting, it can be easy to intimidate them!

Do a time check 15 minutes before the end of the meeting to stay on track, then 5 minutes to set the next schedule.

Ask everyone for their thoughts. Just like in a real meeting, sometimes people can be withdrawn and not add their ideas, so do a “round robin” to ask everyone to contribute to the discussion! »

And, if you really want to impress your remote employer when answering this question – and in your remote interview in general, don’t forget Leslie’s fantastic blog post “Tech Tips for a stress- Free Video Interview”.

10. How do you use technology on a daily basis, in your work and for your pleasure?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time. It also shows some of your personality and other interests, which is the company’s way of determining how well you will fit into the team.

For this answer, think about how technology fits into your life and how it can be used to make your life easier or better. It can be a device, an application, a process, or even entertainment. So share your undying devotion to your MacBook Air or your passion for podcasting. Or explain how to stay on top of everything with a to-do list tool, or how to make your social media smooth as butter with IF on Think Up.

Lizum, a developer at Skill crush, said, “When I have multiple tasks for multiple tasks, I just take notes on an app on my phone. We also use an Excel sheet to track the number of hours worked on each task, while work, feedback, etc. Sometimes I also get job information on Pivotal Tracker. And, to communicate with the team, I use Google+ Hangouts and Gmail video and chat. In my free time, I like to take pictures, so I use my DSLR a lot. There are beautiful themes here in Nepal, in addition to beautiful landscapes. I love color and contrast and after taking photos, I use programs like Photoshop or Lightroom to bring my images to life.

11. How do you manage a project that has many steps and many people? 

This may seem vague and general, but the reason you might be asked a question like this is because your employer might want to learn your management skills. When you’re a remote worker, you’ll need to schedule and organize different tasks than you would in person, so keep that in mind when answering this. Leslie says, “For project management, I use video meetings to monitor progress and coordinate schedules. I also create project plans and summary documents and share them with our remote team at Google. Everyone has access to all the information. I use a project management system like Trello, Basecamp, or Asana for large projects.

One of the biggest concerns for remote team leaders is trust. Your boss needs to know that you can manage tasks, from conflict with your team to meeting deadlines. Leslie shows that she has the technical and organizational skills to lead her own project, so her boss doesn’t have to check on her 100 times a day to make sure she gets the job done.

12. How do you handle the lack of face-to-face contact when working remotely?

Look, technology connects people and makes it possible to work as a team without seeing them IRL, but sometimes it requires a certain finesse. Cat doesn’t always transmit sound, and sometimes wires get crossed.

Recruiters want to make sure you have a plan in place to accommodate them when they do. The one and only Addax Briner, Founder and CEO of Skill crush, said, “Get out of Google Hangout!! I’ve noticed that there is a lot of inertia around the video presentation space, but there really isn’t anything like it.

Basically I think when you work remotely you need to use something like hipshot to communicate regularly you should be video dating at least a few times a week if not dating and video lady to phone! Nothing compares to talking about it.

13. HOW DO YOU BALANCE YOUR WORK LIFE AND YOUR LIFE?

Even with a great team behind you, you need to take care of your physical and mental health as a remote worker more than you would in the office full time. As I said, it is not easy for colleagues or bosses to see the signs of a problem. They don’t see you sitting at your computer for hours or see you thinking when the energy is full.

This means you need to take care of yourself! This includes getting enough rest and exercise, setting boundaries between your professional and personal life, making sure you have the social contacts you need, and not neglecting your interests outside of work. Kelli says, “I’m lucky to have the best hobbies, so it’s a great balance for my inner workings. But I’ve learned that I’m more productive when I get enough sleep and exercise. I know that sometimes I have to stop “quitting” or go for a run, no matter what work I have to do. »

:: cough :: Country line dancing! Her hobby is country dancing! ::cough::

Did you say something?

However… Do you know what remote team managers fear more than failure? Death of workers! The only thing worse than a working woman dragging her feet is a working woman who bangs in the corner afraid to open her laptop. In Kelli’s response, it shows a potential boss that she knows how to prioritize work, knows her limits, and can decide when it’s better to take a break than to run. 

14. WHAT DO YOU DO WHEN PEOPLE THINK PEOPLE WILL WRITE AWAY? 

As a rural worker, it’s easy to run into problems and feel like you have to solve them yourself. But, since you are not in the same company as your team, you can be lazy or bored without anyone else noticing. With this question, your future employer hopes to see your plan to prevent this situation by letting your employees and even your boss know when you need help so you don’t put yourself out there. it is your team at risk. .

“I encourage everyone in the community to speak up as soon as you notice something is not going as planned,” says Kelli. That doesn’t mean complaining or panic – just showing that the project is a day or two late or that one of your designers has caught the flu and can’t finish creating a blog post today. This gives everyone a chance to find solutions and plan ahead of time.

And, speaking of solutions, instead of letting your boss know there’s a problem, why not offer a solution? So before you tell him about your builder’s flu, contact your builder again and see if he can help. Or offer to move to another location on the schedule so that he can wait. Remember that one of the most important qualities of a telephone operator is the ability to take responsibility. Part of that is finding solutions, not just reporting the problem. 

15. IF YOU HAVE AN ISSUE WHEN THE REST OF YOUR GROUP IS OFFLINE, HOW DO YOU GO TO FIX IT? 

No matter what kind of planning you do ahead of time, or how well your files are organized, or even how well the team follows the project plan, sometimes things go wrong.

When things are going on in an isolated group, it can mean that you insist on making important decisions on your own. When an employer asks you this question, they want to know if you have the ability and determination to make your own decisions when you do.

Aisha Sotomayor, creative lead at Skill crush, says, “I usually do everything I can to solve the problem myself, sometimes that means solving something like a percentage 50 of the problem until I hit the wall where it was out of my reach. When this happens, I resolve as much as possible and make sure I contact all parties involved, and sometimes that means email, text, phone calls, and IM (for the actual issues Hurry up! ). When it comes to careful design related, that’s when I return to our brand guidelines for the best design solutions and a look

16. WHY DO YOU WANT TO WORK REMOTELY?

Not everyone goes to remote places for the same reason. Some people are caregivers or stay-at-home mothers. Others have health problems that prevent them from going to work. Others may face regional problems (that’s me!), such as, you live in a place that makes it impossible to work in the job you want. Or maybe you want to travel the world without quitting your full-time job. When you get this question, it’s easy to get bogged down in all the reasons why eye surgery will improve your life. And you must tell the boss what special life circumstances prevent you from going to work. But you’ll impress the hiring manager if you can tell not only why an eye job will make your life better, but why you’re doing your best. In other words, explain how working remotely makes you shine and makes you a smarter, more effective and efficient worker. Randle (that’s me!) says, “I moved to Waco after college because my husband and I opened a pizza place here. But I soon realized that all my training and experience had prepared me for working in the big city – I cooked in professional kitchens, taught writing, and managed art programs. I want to work in an environment that is exciting and fast-paced, and this city is an industrial one.

Regardless of where I am, I know I work better remotely because I’m more productive if I take breaks throughout the day to exercise or sit. down on the porch for 15 minutes. . Also, I tend to do some of my most focused work in the evening, when all distractions are gone. Easier to do when my office is upstairs than across town!

17. What worries you most about working remotely?

Knowing yourself means knowing where you can improve. When an employer asks you about your biggest concerns, they want to know two things: (1) are you aware of your weaknesses and are you willing to pay attention to them, and (2) how can you handle them? make sure you don’t interfere with it. ? situations that benefit from these weaknesses.

And remember the main thing about remote work: know yourself. Aisha says, “My biggest challenge in working remotely is finding the right balance between quiet time to get the job done and enough time with the team to have good communication. , sometimes I get it right. I myself try to find one of those places. Also, when you love what you do (like me!), it can try to work all day while in the comfort of your own home, but you need to set a schedule and stick to it or your energy and WORK will suffer.

18. What are the benefits of working remotely?

Ahh, what a great finish! And that is a classic interview: your strongest. But, regarding this question, there is confusion.

When answering this question, let the company know what kind of remote work skills you have or what amazing experience you have that will make you the person they want on their team. Despina Kapil, trainer and social media manager at Skill crush, says, “My most valuable asset is my home of mobile technology tools and apps! these tools, my life will be more complicated – even the simplest work will take twice as long. I make it a point to stay on top of the technology tools that support modern, mobile work. My whole life is in the cloud, where it is safe (!), but allows my work across devices and locations. »

Whatever your remote secret weapon, job style, office setup, or daily routine, you should think about it before your remote job interview. It’s important to be responsive during a job interview, but especially when it comes to remote work. The speed of the interview itself and the more things that are put in you to be yourself, having more communication and technology will not leave you much time to beat the bush.

Remote Customer Support Delta

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

1. Company always wants you to be on time and you should be.
2. Take less leave from the office.
3. Focus on your work and try to learn more.
4. Speak from your work not for your mouth.
5. Keep on trying to get new things from your seniors, regarding your profile.
6. Raise your point but only then when you are 100% sure about your point.
7. Never hurry because haste makes waste.
8. For earning some extra points than others. Just play out of your comfort zone.
9. Always respect your seniors.
10. Learn from mistakes made by you and others and do not try to repeat them.

Remote Customer Support Delta

Some Common Interview Question You Could Be Asked

1. Tell me about yourself or describe yourself or give your introduction?
2. Why are you leaving your current company?
3. How will you take our company ahead from here with the help of your work?
4. Are you comfortable with our company working timing?
5. Why should we hire you for this position?
6. How much do you expect as a salary?

Remote Customer Support Delta

Answers should be given below.

1. Introduction:
2. My name is ‘NAME’,
3. I have done ‘QUALIFICATION’,
4. I am from ‘Location’,
5. Currently I am working in ‘Company Name’ “Ignore if fresher”
6. My current position is ‘Position Name’ “Ignore if fresher”
7. I am working on ‘Project Name’ “Ignore if fresher”
8. Why are you leaving your current company?

Answer: There are some reasons for leaving my company

1. The main reason is salary. I am not getting that much what I deserve.
2. Environment: not as much as good to learn new things.
3. Seniors are not so supportive.

Why USA is a Good Place to Work on for Foreigners

:: Money (Most Important Reason):

As we all know 99.99% people do jobs only because of money and in America (USA) the monthly average salary is $5500. A graph is given below to understand easily.

Countries	USA DolIar	Other Currencies
India	5500	429382
China	5500	36898
Nigeria	5500	2,305,710
Nepal	5500	700,393.10
Canada	5500	7,027.08
Pakistan	5500	1,201,750
Brazil	5500	27,920
Sri Lanka	5500	1,979,616

Remote Customer Support Delta