AT&T Customer Service Jobs – USA

Full Job Description

This is your chance to be the voice of AT&T – a worldwide forerunner in correspondences and innovation telecommuting! As a colleague, rethink client care, making significant associations with every client. AT&T Customer Service Jobs. Each collaboration is a potential chance to present the most recent innovation, administrations and offers. AT&T Customer Service Jobs. While you drive to meet your day to day and month to month deals objectives, you’ll assist our clients with remaining associated with what makes the biggest difference.

AT&T Customer Service Jobs

How you’ll have an effect
In this multi-layered job, you’ll be prepared to address a wide scope of client care call types including, assortments, maintenance, deals channel coordination, charging and changes and high level specialized help. You’ll utilize innovative critical thinking abilities to address complex client different kinds of feedback while exploring between various apparatuses and frameworks to refresh client accounts and keep up with records. AT&T Customer Service Jobs. Your objective will be to give viable and ideal goals to clients and convey customized suggestions for our most recent items and administrations. Your consultative methodology will assist you with meeting month to month deals objectives and to at last convey an extraordinary client experience.

What your everyday will resemble
You’ll impart certainty and steadfastness in the clients through smart tuning in, using your insight into AT&T’s items and administrations to support and hold clients successfully.
You’ll be a seasoned veteran of working on the clarification of client bills, rate plans, and highlights of AT&T’s items and administrations.
You’ll uphold clients with credit/inbound and outbound assortments, initiations, client care, E-administrations, income, misrepresentation, business and specialized/wandering help requests, and different obligations as required.
With your indispensable information, you’ll deal with remote neighborhood number movability (WLNP), movements, consolidated bill support, night-time requests and prepaid assistance.
You’ll utilize your critical thinking abilities to investigate and determine different client influencing issues like voice and information, that range various organizations and components. You’ll require stay aware of changes to innovation and applications, so you can give the best goal to the client.
Make clients ready with the most recent items and administrations, for example, air cards, USB gadgets, as well as AT&T-gave programming and applications.
In this full-time WFH position (40 hours/week) you’ll work a set timetable including breaks, snacks and booked open chance to guarantee accessibility to answer the client’s call and offer excellent support.

AT&T Customer Service Jobs

Top 10 Tips for Interview

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1. Keep your mind and body, relax.
2. Never try to give a long answer to an interview question. Keep your answer short and effective.
3. If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
4. Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
5. Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
6. Do not shake your leg and hand again and again.
7. Your clothes should be neat and clean.
8. If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language'”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
9. How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
10. Before leaving the room. You should say ‘Thank you to your interviewer’

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

1. Company always wants you to be on time and you should be.
2. Take less leave from the office.
3. Focus on your work and try to learn more.
4. Speak from your work not for your mouth.
5. Keep on trying to get new things from your seniors, regarding your profile.
6. Raise your point but only then when you are 100% sure about your point.
7. Never hurry because haste makes waste.
8. For earning some extra points than others. Just play out of your comfort zone.
9. Always respect your seniors.
10. Learn from mistakes made by you and others and do not try to repeat them.

Some Common Interview Question You Could Be Asked

1. Tell me about yourself or describe yourself or give your introduction?
2. Why are you leaving your current company?
3. How will you take our company ahead from here with the help of your work?
4. Are you comfortable with our company working timing?
5. Why should we hire you for this position?
6. How much do you expect as a salary?

Answers should be given below.

1. Introduction:
2. My name is ‘NAME’,
3. I have done ‘QUALIFICATION’,
4. I am from ‘Location’,
5. Currently I am working in ‘Company Name’ “Ignore if fresher”
6. My current position is ‘Position Name’ “Ignore if fresher”
7. I am working on ‘Project Name’ “Ignore if fresher”
8. Why are you leaving your current company?

Answer: There are some reasons for leaving my company

1. The main reason is salary. I am not getting that much what I deserve.
2. Environment: not as much as good to learn new things.
3. Seniors are not so supportive.

Why USA is a Good Place to Work on for Foreigners

:: Money (Most Important Reason):

As we all know 99.99% people do jobs only because of money and in America (USA) the monthly average salary is $5500. A graph is given below to understand easily.

:: Safety in USA:

If you live in America then you can say that you are one of those peoples in the world, which is the safest in this planet.

Educational Qualification:

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.

Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required:

Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

• Document – Qualifications certificate with mark sheets.
• Passport size Photographs
• Signature

How to apply:

1. All the eligible candidates can apply for This Job as mentioned below
2. Read official notification carefully From the Official Website.
3. Read Notification Carefully Before Apply.
4. Fill The Application Form (Link Is Given Below)
5. Attach Required Document and Passport Size Photo with Signature.
6. Then Submit. Done.